Community Manager

COMMUNITY MANAGER (f/m/d)

COCONAT stands for community and concentrated work in nature

We are an impact-oriented company: Positive social effects are fundamentally more important to us than maximizing profits. We promote rural development through our innovative tourism model, which combines workation, coworking and coliving.

Coconat creates an open and diverse community life in which everyone can pursue their individual and collective visions, regardless of the field. The aim is to create an inclusive and inspiring environment for all people.

Most of our team members live in the region, often just a few houses away. Many come from Brandenburg, some from other regions of Germany or even from distant countries such as Thailand. They all enjoy the unique working atmosphere and contribute their talents to make this extraordinary project possible.

Our team is looking for

COMMUNITY MANAGER (f/m/d)

As Community Manager, you are the face of Coconat and the first point of contact on arrival. Your job is to create a warm and welcoming atmosphere in which our guests can network and get in touch with each other. Our day-to-day coordinator has your back and takes care of all the administrative tasks of the day.

Your area of responsibility

1. Guest greeting and reception service:
• You introduce the guests to the Coconat concept and premises, and make sure that they feel welcome from the very first moment.
• You ensure that the formalities for hotel guests, coworkers, and other services are fulfilled correctly.
• Active consulting and upselling of additional bookable services.
• First point of contact for guests, external service providers, suppliers and spontaneous visitors.
2. Community and event management:
• You actively integrate our guests into the community by connecting people with similar topics and interests.
• You make sure the coworking spaces are tidy and stock the bar with coffee, tea and snacks.
• Digital communication with guests on site via digital channels such as Slack & Telegram.
• Support for small happenings, organization of planned community events and other activities.
• Planning and implementation of internal and external events.
3. Daily updated booking management:
• Overview of the current booking status and availability.
• Updating and processing booking inquiries and providing services as required.
• Invoicing, payment processing and checkout.
• Representation of our coordination and takeover of bookings in case of vacation and illness.

4. An additional individual project is also possible, depending on experience.

Your qualification

• You enjoy being a host, actively engage with people, and like to connect with others.
• You are well organized, work independently, and don’t lose your cool even when the workload is high.
• You remain open and friendly, even when things get a little busier. A chat with coworkers while you clean and stock the counter of our bar is relaxed for you and not exhausting multi-tasking.
• You have a hands-on mentality, which means you proactively tackle things yourself when the situation makes it easier.
• Ideally, you already have knowledge in the use of booking systems, Google programs or are not afraid to familiarize yourself with new programs.
•  You have fluent language skills in German and English, other languages are an advantage.

• You are fascinated by innovative environments, like entrepreneurial spirit and can identify with the special features of Coconat.

We are a diverse team with different backgrounds, hardly anyone here comes from the hotel industry. If you fit our profile, we would be delighted to receive your application! 

Your conditions

Place of work: Bad Belzig, OT Klein Glien

Start of work: from July 2024 (later entry possible)

Scope: Part-time, at least 2 days/week, working hours are planned from Monday to Sunday from 8:30 am to 4:30 pm.

First of all, we would like to honestly state that due to our character as a tourism start-up oriented towards the common good, with limited rooms and without financially strong investors, we pay the usual market hotel salaries. But we are more than just a hotel, we have a lot of experience, future prospects, and a lively network of visionaries who want to make a lasting difference, courageous start-ups and initiatives as well as established companies.

Further advantages:

• All employees receive a Coconauts Club membership and can use our workspaces at any time, including all coworking spaces, the Cocolab and our pod/videocast suites.
• Coconat employees receive a reduced employee rate for all our services.
• Employees can also benefit from discounted prices for our wellness services, including sauna and massage, as well as free use of the coach house and natural pool.
• For families and friends, we offer a friendly rate for our accommodation and food offerings.

Your application

Please send your detailed application by e-mail only to galaxy@coconat-space.com.