🌿 We're Hiring: General Manager – Hospitality & Operations

🌿 We’re Hiring: General Manager – Hospitality & Operations

Location: Coconat – Community and Concentrated Work in Nature (Bad Belzig, Brandenburg)
Start Date: September / October 2025
Employment Type: Full-Time (40 hours/week)
Compensation: Fair pay within a purpose-driven organization, with additional support for your personal and professional development.

About Coconat

Coconat is one of Germany’s leading workation destinations and a pioneer in rural innovation. Since 2017, we’ve brought together freelancers, remote teams, social entrepreneurs, and creatives from around the world to live, work, and grow — in the middle of nature.

Located just outside Berlin in Brandenburg, we run a 20-room hotel/coliving and coworking retreat, currently with full board and flexible workspaces. We’re also home to the Flämingo Startup Hub, a major state-funded entrepreneurship accelerator, helping startups thrive in rural areas.

As we evolve, we’re looking for a hands-on, thoughtful General Manager to guide our hospitality operations into a more streamlined, financially sustainable future — while maintaining the warmth and simplicity that makes Coconat so special.

Your Mission

As General Manager – Hospitality & Operations, you’ll lead and refine the day-to-day systems that power our hospitality operations: accommodation, coworking, cleaning, and food.

You’ll ensure that Coconat’s services are simple, joyful, and high-quality —stream-lining staffing time without losing quality, improving financial performance, and helping our international team work together as one. This is a unique leadership role in a mission-driven environment, where hospitality meets social innovation and startup culture.

Your Key Responsibilities

🛏️ Operations Oversight

Oversee accommodation, coworking, cleaning, and Food & Beverage
Ensure smooth kitchen operations — no menu planning or ordering, but strong system oversight.
Work with the Cleaning Team Manager to simplify cleaning schedules and standards.
Keep all services aligned with our sustainability concept

👥 Team & HR Leadership

Serve as HR lead for the hospitality and service team.
Ensure teams self-organize their own schedules and arrange cover for shifts.
Review staff hours monthly, following up with anyone over/under by more than 10 hours.
Set and communicate blackout dates for vacation planning.
Build a collaborative culture across kitchen, cleaning, maintenance, and garden teams.

⚙️ System & Workflow Improvement

Take ownership of our Property Management System (PMS) and related tools.
Lead the shift toward leaner operations:
- Introduce/refine digital check-in
- Stream-lining staffing time without losing quality
- Lower food and operational costs
Document and improve internal processes across the board.

🧠 Strategic Operations & Growth

Work directly with the founders to align operations with budget goals.
Bring ideas to support Coconat’s continued growth as a flagship for rural innovation.
Collaborate with the Flämingo Startup Hub team to align hospitality services with the needs of visiting entrepreneurs, startup teams, and residency participants.

Who You Are

You have experience managing hotel, hostel, or guesthouse operations — ideally in a small, independent, or community-focused setting.
You are committed to the team and will be on-site (some flexibility possible)
You’re structured, calm, and confident — able to lead with clarity and kindness.
You understand hospitality, but also want to make it better and leaner.
You’re fluent in German and English.
You’re excited by systems, people, processes — and ready to own your role.
Bonus if you’ve worked in:
- Coworking / coliving
- Sustainable tourism
- Social enterprise or startup support

What We Offer

A leadership position at one of Germany’s most recognized workation and coliving spaces
A chance to be a part of Flämingo Startup Hub, supporting entrepreneurship in Brandenburg
A collaborative, purpose-driven international work environment
Additional support for your personal and professional development.
A beautiful rural location with a strong community of makers, thinkers, and changemakers
Fair pay within a purpose-driven organization

How to Apply

Please send us:

Your CV
A short letter of motivation telling us why this role excites you

To: Julianne@coconat-space.com
Subject: Application – General Manager

Deadline: Rolling applications until filled
Interviews begin: 8 September 2025

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