Please bear with us in these always changing times. We will always follow the laws and guidelines for travel in our area. We will keep you informed of our current guidelines and ask that all guests abide by the heath guidelines of our community.
Status: 2 May 2022
We always adhere to the current infection protection principles and Hygiene rules of the state of Brandenburg and have combined the standards of hotel, restaurant and offices. You can find the complete health and hygiene concept here.
Our rule: 3G+
Our plus means that you can show a negative test upon arrival or take one with us. The rule applies to everyone.
If you or someone in the house feels unwell, go to the reception and let the day manager know, if they are not there, let the community manager know.
We will immediately provide you with a quick test for no charge.
If your test is Negative – please still take extra care to cover your mouth and nose, to keep 1.5 meters distance, and to wash your hands thoroughly and often. We will ask you to take a daily test until your symptoms subside, we will speak about a fair price for the quick tests, or inform you where to buy tests or receive free testing in the region.
If your test is positive – We will also take care of contacting the medical authorities, arranging a PCR test, etc.
From there we will follow the advice and guidelines of the health authorities.
No cancellation fees apply when…
… our region becomes a hot-spot and we are not allowed to accept new visitors.
… your plane or train reservations have been cancelled and you have no alternative way to arrive.